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It’s not all Faceless!

10 Mar 2014

It seems that many people find the trend to on-line job seeking quite baffling. The differences between agencies and job boards become blurred and duplications on one job application are common. Candidates often seem reassured when they visit our offices or speak to us in a phone interview. The personal connection is ignited; they can ask questions, get a thorough job briefing, obtain help preparing for an interview or negotiating a salary and have a point of contact throughout the recruitment process.

It seems that many people find the trend to on-line job seeking quite baffling. The differences between agencies and job boards become blurred and duplications on one job application are common.

Candidates often seem reassured when they visit our offices or speak to us in a phone interview. The personal connection is ignited; they can ask questions, get a thorough job briefing, obtain help preparing for an interview or negotiating a salary and have a point of contact throughout the recruitment process.

Importantly, employment agencies are subject to quite extensive conduct regulations. They can operate as an Agent (introducer) for permanent staff and as a Business (supplier) of temporary staff, or both.

Hiring organisations pay agencies to recruit candidates or temporary staff for them, almost as an extension of their HR department. We are responsible for all or part of the sourcing, screening, interviewing, selecting, testing, referencing and in the case of temporary staff also paying them and handling tax, NIC, holiday pay etc. It works well for the hirers as they pay on a results only basis! For the work-seeker Agency services are always free (with some exceptions in the entertainment industry).

As agencies will be handling numerous jobs and multiple candidates, part of the task will be matching up skills, experience and organisation fit, therefore once a job-seeker registers with an agency they will consider you for any of their suitable jobs. It is vital that the agency delivers the right candidates to match the hirer’s requirements, therefore they need to balance the interests of both parties and must make truthful and accurate representations.

Job boards, play an important part in the recruitment process and act, for us, as a tool to source suitable candidates. This on-line advertising is used both by agencies and also by hiring organisations advertising directly. For us, it has replaced traditional press advertising. Adverts appear immediately, audiences are large and electronic communication more efficient. To confused job seekers this is the media and we are the face! Sue Payne Director April 2013